Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Response Warranty

  • Our group of technicians will do their best to respond to your service enquiries within about 1 hour. If, however, the trouble you have stumbled upon calls for the help of our Administrators’ =Dept,= we will address the ticket to the administrator on duty and will submit a reply to let you know.

  • Top quality support service
  • Expert Customer Assist Service

  • Our client support staff is going to be working for you 24/7/365 to to take care of all help request tickets that you send to us. We offer tech help and support for all the software packages that are pre–installed on your hosting server. These include our custom created Web Site Control Panel, the chosen Operating System along with the server admin panel (in accordance with the VPS type).

  • Intuitive help center
  • An Educational Help Section

  • In the Web Site Control Panel that will come free of charge with your virtual server, you will discover a practical Help section, that includes all you should learn about taking care of your sites and software packages. We have included a wide array of how–to articles and reviews and video guides that display the fundamental web site management tasks in an easy–to–understand manner.