Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • In the Web Site Control Panel you’ll find an exhaustive Help Center section offering tons of help articles and commonly asked questions. They are answered by our support team of professional techs. Simply type in your question and our clever system will give you the most suitable answer.

  • Top quality support service
  • How–To Video Clips

  • For those who’d like to learn how to resolve a commonly encountered issue by watching a tutorial video clip, we’ve added a collection of video tutorials to our Web Site Control Panel. All the instructional videos are brief and easy to follow. They offer step–by–step presentations of different website management tasks.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 help desk service with a one–hour response guarantee. Our team of skillful technical support engineers will be available to you to respond to all the queries that you might have. During non–busy times, a response will be provided in even less than twenty minutes.