In case you've ever had a website hosting account before or you have dealt with any other kind of online service, you are probably aware from your personal experience that for a lot of things it is better to talk to a live person on the phone rather than exchange support tickets or email messages. If you want to know more about a specific service before you purchase it or if something small-scale should be done, for instance, it'll be easier and quicker to do it in real time. When you have the option to talk with representatives by phone, it's very likely that you're using the services of a real website hosting supplier, not just a reseller. The type of support that you can get on the telephone differs between different suppliers - from common matters to experienced technical support. Generally the majority of suppliers supply pre-sales assistance and 1st level phone support, while more complicated technical issues are handled via e-mail and tickets.

Phone Support in Website Hosting

Our website hosting plans offer telephone support 14 hrs a day even on public holidays, so if you don't have an account yet, you can phone us and learn more about our solutions or if we'll meet the system requirements for your websites. For your convenience, we have local phone lines in the United States, the United Kingdom and Australia, so you are able to call the number which is nearer to you. If you're an existing customer, we will help you timely with all the general and billing issues and with multiple tech matters so as to save you time and efforts - we are aware of the fact that sometimes it is much easier talk with a live person to get things done immediately. Certainly, some problems cannot be taken care of on the phone, so if this is the case you're able to employ our ticketing system.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be certain that there is always somebody to help you if you have any questions about the semi-dedicated server plans that we offer. Whether you'd like to find out more about our packages, you have a billing issue or some general issue, you can give us a call. Despite the fact that some more complicated matters could need a support ticket in order to give time to our tech support crew to analyze, we can assist you with quite a lot of technical questions on the phone as well, saving you time and efforts. Since we have data centers on as many as 3 different continents - in the U.S.A., Great Britain and Australia, we have local telephone lines in these countries as well. In case you are in another country, we also have a global number where you're able to get in touch with us.