When your hosting supplier supplies live chat support, you're able to speak to a representative in real-time and learn helpful info or get a problem resolved in a timely manner. The key advantage of using chat rather than calling to talk to a live person is that you'll need just a computer with access to the web, so you won't pay any fees if you're in a different country or state. In addition, it will be a lot quicker to copy and paste data such as domain names, usernames or error messages i.e. details that are sometimes hard to provide to the other party over the phone. The real-time chat is also a much faster solution to contact your web hosting service provider's support crew in comparison to using a ticketing system. Last, but not least, in the event that some problem requires a bit more time to be resolved, you are able to do something else while you wait for assistance on the live chat, which means that you won't waste time - something that is impossible when you're on the telephone.

Live Chat Support in Website Hosting

As a part of the support services that we provide for all of our website hosting plans, you can find live chat support which is available twenty-four seven, even on holidays. You are able to get in touch with us regardless of whether you already own an account or not, because we will help you with almost anything, ranging from providing you with general information regarding our services if you are not our customer yet and you are thinking about ordering one of our plans, to assisting you with setting up an e-mail account in an e-mail client. Part of the issues are more technical and time-consuming, so you'll need to take advantage of the ticketing system which is built-in our Hepsia hosting Control Panel, but we can save you time and assist you in real time on the live chat for various things.

Live Chat Support in Semi-dedicated Servers

We supply live chat support as part of our services, which means that whenever you have any kind of questions concerning our semi-dedicated plans, you can speak with our customer care team anytime regardless of whether you've already purchased your account or not. In general, the chat service is intended for billing, pre-sales and general questions and problems, still we are able to help you with a lot of tech questions as well. We will help you choose the optimal plan for your web sites if you do not have an account yet, we can reply all of the billing questions or issues you have or we can help you with setting up your new e-mail address on your personal computer or smartphone - all of this will be done promptly as our live chat service is available all day long, each and every day. Whenever you need support, you can talk to a representative and save considerable time.