One of the typical reasons to get a hosting server of your own is that you will have comprehensive control over the software environment and you can install anything you need. This will enable you to run programs that require specific software in order to be present on the hosting server, which isn't possible with a shared Internet hosting server where you are able to install software just within the account, but not on a root level. If you're not very familiar with this kind of matters, nevertheless, you could encounter problems due to the fact that managing a server of your own differs from managing a standard shared hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, hence our admins can easily take care of a variety of tasks that should be performed or can resolve many problems that you may face.

Installation and Troubleshooting in VPS Servers

You are able to add the upgrade with several mouse clicks whenever you require it and regardless of the VPS servers package you have chosen. This can be done either during the order process if you think that you will require help from the very start or later from the virtual private server billing CP if you have issues with any app on the hosting server. Our competent admins can easily install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade provides 60 minutes of custom work and you'll be able to use it whenever you want. The vast majority of tasks take less than that, thus the remaining time will be available for the future and you shall be able to see it in the billing CP at all times. You could use the upgrade as a standalone service or on top of the 30 minutes of custom work which are an element of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all of our dedicated web hosting plans and provided you add it, our knowledgeable admins will be able to help you with anything on your server. This includes setting up any third-party software which you might want to use on the server and troubleshooting any script that functions badly or doesn't run at all. Our upgrade provides sixty minutes of work and if a specific task is not very time-consuming, we shall add the remaining time to your account. You shall be able to discover how many minutes are left inside your billing Control Panel and use them anytime you require support again. The Installation & Troubleshooting upgrade can be acquired at any time, so if you need something to be set up in the very beginning, you'll be able to add it to your order during the sign up process, while if you need support afterwards, you'll be able to add it from the server billing area. 30 minutes of custom work are provided with our Managed Services pack also, but just in case you need more work to be performed on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps shall be installed and set up in the best feasible way.